⚖ Legal

Terms of Service

Last updated: 11 April 2026

Welcome to SecureAZ. Please read these Terms of Service ("Terms") carefully before using any website, platform, or service operated by SecureAZ Limited. By accessing or using our platforms or any SecureAZ service, you agree to be legally bound by these Terms.

1. Acceptance of Terms

By accessing or using our platforms or any SecureAZ service, you ("User", "you", or "your") agree to be legally bound by these Terms in their entirety. These Terms apply to all services provided by SecureAZ, including cyber awareness training, phishing simulation campaigns, penetration testing, and related services. Where you accept on behalf of an organisation, you represent that you have authority to bind that entity to these Terms.

2. Description of Services

SecureAZ provides cyber security awareness and training services to NZ businesses. Services available to you depend on your subscription plan and may include:

  • Cyber security awareness training modules delivered via the app
  • Phishing simulation campaigns targeting your employees
  • Penetration testing services (subject to separate written agreement)
  • Management reporting and compliance documentation

SecureAZ reserves the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice.

3. Licence and Restrictions

Subject to your compliance with these Terms, SecureAZ grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platforms solely for your internal business purposes.

You must not:

  • Copy, modify, distribute, sell, or lease any part of the platforms or Services
  • Reverse engineer, decompile, or attempt to extract source code from the platforms
  • Use the platforms to store or transmit infringing, libellous, or otherwise unlawful material
  • Interfere with or disrupt the integrity or performance of the platforms
  • Resell, sublicence, or otherwise commercialise access to the platform without written agreement
  • Share login credentials with unauthorised parties

4. User Accounts

4.1 Account Registration

Access to the platform requires registration. You agree to provide accurate, current, and complete information during registration and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and must notify SecureAZ immediately of any unauthorised access.

4.2 Administrator Accounts

Where you are given administrator access, you are responsible for managing user permissions and ensuring only authorised individuals are granted access to the platform.

5. Awareness Training

If you are deploying training on behalf of an organisation, you warrant that you have obtained all necessary consents required under applicable NZ employment agreements, privacy laws, and workplace policies before deploying training to employees or third parties. You will not use training results or completion data to unlawfully disadvantage or dismiss employees without proper process.

6. Phishing Simulations

6.1 Nature of the Service

SecureAZ provides phishing simulation services involving simulated (non-malicious) phishing emails sent to employees designated by you, for the purpose of improving awareness of phishing threats.

6.2 Client Authorisation

By engaging phishing simulation services, you represent and warrant that you are authorised to deploy simulations targeting the individuals you have designated, and that you have obtained all necessary consents required by NZ law.

6.3 Employee Wellbeing

You acknowledge that phishing simulations can cause stress or embarrassment. SecureAZ bears no liability for any distress experienced by employees. Any employee complaints arising from simulations are your sole responsibility. SecureAZ recommends informing employees in general terms that security testing may occur, without disclosing specific timing.

7. Fees and Payment

All fees are stated in New Zealand Dollars (NZD) and are exclusive of GST. Unless otherwise agreed, invoices are due within 14 days of the invoice date. SecureAZ may charge interest on overdue amounts at 1.5% per month. Access may be suspended after 7 days' written notice of overdue amounts.

8. Subscriptions and Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled in writing at least 30 days before the renewal date. Cancellation takes effect at the end of the current billing period — no refunds are provided for partial periods. You may upgrade or downgrade your plan at any time.

9. Data and Privacy

SecureAZ collects and processes personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. Where you provide SecureAZ with personal information about your employees, you warrant that you have all necessary rights and consents to do so under the NZ Privacy Act 2020.

10. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party in connection with the Services. Confidential Information does not include information that becomes publicly available, was already known to the receiving party, is independently developed, or is required to be disclosed by law.

11. Uploaded Content

You are solely responsible for all content and data you upload to the platforms. You warrant that Uploaded Content does not infringe any third-party rights. You grant SecureAZ a non-exclusive, royalty-free licence to use Uploaded Content solely for the purpose of providing the Services. SecureAZ may remove any content it reasonably considers unlawful or inappropriate without prior notice.

12. Marketing Communications

By using the platform or submitting your contact details, you consent to receiving marketing communications from SecureAZ. You may opt out at any time by clicking the unsubscribe link in any marketing email or by emailing [email protected]. Opting out does not affect transactional or service-related communications.

13. Intellectual Property

All content on the platforms, including text, graphics, training content, simulation templates, software, and data, is the property of SecureAZ Limited or its licensors and is protected by applicable NZ intellectual property laws. Nothing in these Terms transfers any intellectual property rights to you.

14. Disclaimers

The platforms and Services are provided on an "as is" and "as available" basis without warranties of any kind. SecureAZ does not warrant that the platforms will be uninterrupted or error-free, that results will be accurate or reliable, or that the Services will meet any specific compliance or regulatory requirements. You are responsible for verifying with your insurer or compliance team whether our Services meet your specific requirements.

15. Limitation of Liability

To the fullest extent permitted by NZ law, SecureAZ's total liability for any claims shall not exceed the total fees paid by you to SecureAZ in the three months immediately preceding the event giving rise to the claim. In no event shall SecureAZ be liable for any loss of profits, data, goodwill, indirect, consequential, special, or punitive damages, even if advised of the possibility of such damages.

16. Indemnification

You agree to indemnify and hold harmless SecureAZ and its directors, officers, employees, and agents from and against any claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from: your use of the platforms or Services; your breach of these Terms; your violation of any applicable NZ law; any claim by an employee arising from a phishing simulation conducted under your authorisation; or your failure to obtain necessary consents.

17. Term and Termination

These Terms continue until terminated. Either party may terminate with 30 days' written notice. SecureAZ may terminate immediately for material breach, insolvency, or non-payment. On termination, your access to the platforms will cease, outstanding fees remain due, and SecureAZ will provide a reasonable opportunity to export your data within 30 days of termination.

18. Governing Law

These Terms are governed by the laws of New Zealand. The parties submit to the non-exclusive jurisdiction of the New Zealand courts.

19. Changes to These Terms

SecureAZ may update these Terms from time to time. We will provide at least 14 days' notice of material changes via email or a prominent notice on the platform. Your continued use after the effective date constitutes acceptance of the updated Terms.

20. Cybersecurity Disclaimer

You acknowledge that no cybersecurity product or training programme can guarantee complete protection against all threats. SecureAZ's training content is designed for general awareness and may not be tailored to your specific industry or risk profile. Completion of training does not guarantee that employees will not fall victim to a cyber attack. SecureAZ provides its Services as an educational tool and makes no guarantee of specific security outcomes.

21. Contact

SecureAZ Limited
Auckland, New Zealand
[email protected] · 0800 001 136